Engineering a feedback intelligence platform and the scheduled infrastructure that turns developer-community signals into searchable product insights.
MCPCommon RoomKubernetesOTKFull-stack DevelopmentDevOpsCI/CDObservability
Highlights
- Engineering an end-to-end feedback intelligence platform that retrieves developer-community signals from Common Room via MCP, categorizes recurring product complaints, and serves searchable insights through a full-stack internal dashboard.
- Containerizing scheduled ingestion and analysis workflows as Kubernetes CronJobs on Twilio's OTK platform and designing the data layer for internal AI research agents; completed SWE onboarding in DevOps, CI/CD, observability, and incident debugging.